How we may share it
We will never sell, trade or rent your personal information. We will never give your information to an outside organisation, unless we need to in order to assist in arranging, issuing or managing your insurance.
When you purchase car hire excess from us, information you supply will be supplied to HDI Global Specialty SE - Australia (the insurer). Insurers are required to protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may also need to provide your personal information to the insurer, and other third parties in Australia and overseas when you make a claim on your policies. For example, rental car hire companies, claims handlers and investigators, professional advisors, your agents and our related companies.
We may also provide your information to others, if we are required to do so by law, you consent to the disclosure or under some unusual other circumstances which the Privacy Act permits.
For policies incepted prior to 18 October 2023, the insurer on our travel insurance products was Lloyds of London.
For policies purchased prior to 1 December 2018, the insurers on our products was Arch Insurance.