How To Make A Claim

 We hope you don't experience many bumps in the road, but if you do making a car hire excess insurance claim
with us is as simple as vroom vroom vroom!
 

START A CLAIM


If you need to make a claim, the easiest way to do this is online.  
It only takes a few minutes. Simply click the button above to get started.
 

1 

GATHER SUPPORTING DOCUMENTS

To process your claim, we are going to need certain documents and evidence from you.
We'll need a copy of your Rental Vehicle Agreement and receipts showing charges made.


 

CLAIMS ENQUIRIES

If you would rather speak to us first, we’re happy to help. 
We have a dedicated team on hand to guide you through the claims process.

You can call us on: 1300 383 550

Or you can email:
  [email protected]