How to contact us about our privacy policy
If you believe your privacy has been breached, or if you have concerns about how we have handled your personal information, please contact our Privacy Officer using one of the methods outlined below.
Email: [email protected]
Phone: 1300 101 511
Post: Privacy Officer
Insurance Geeks Pty Ltd
Level 12, 338 Pitt Street
Sydney, NSW, 2000
Australia
We will investigate the matters raised and we will respond to you directly. If you are dissatisfied with our response, or with the way that the complaint was handled, then you should refer the matter to the Privacy Commissioner’s Office in accordance with the Privacy Act.
If you are unhappy with the response and/or resolution in relation to your complaint or with the way that the complaint was handled through the Complaints Resolution Process, you may be able to refer the matter to the Australian Financial Complaints Authority (AFCA) subject to its Terms of Reference or the Office of the Australian Information Commissioner. The contact details for these bodies are as follows:
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Tel: 1300 78 08 08
Web: www.afca.org.au
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Tel: 1300 363 992
Web: www.oaic.gov.au
Insurance Geeks Pty Ltd may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. This policy was last updated 1 September 2016.